To our GetWellNetwork family impacted by Hurricane Michael 

We are closely following Hurricane Michael and are aware that many of our clients and employees have been and will be affected by a storm of this magnitude. Our attention is focused on ensuring the safety of our employees and doing everything we can to support our clients in Florida, Alabama and surrounding areas.

Emergency customer support protocols activated 

Our customer support center is prepared and ready to support you and your patients. We do anticipate increases in call volume, which may result in higher than expected hold times. We sincerely apologize for the delay. Please know that you, your patients and families are in our hearts and minds and our team is doing everything possible to support you.

Keep patients and families updated on hurricane preparedness plans through GetWellNetwork 

As a reminder, you can provide patients and families with up-to-the-minute information on evacuation plans, the importance of following care team instructions, who to contact for questions or concerns and more. Please download this instruction sheet for configuring the Emergency Messaging feature of your GetWellNetwork Inpatient solution.

We are here for you 24/7 

Please reach out to our world-class client support team—they’re available 24 hours a day, 7 days a week: 888-GWN-DESK (888-496-3375)

Please take care of yourselves. We are thinking of you and hoping for calmer skies and seas over the next several days.

- Michael O’Neil

7700 Old Georgetown Road, 4th Floor, Bethesda, MD 20814  |  877.633.8496
Copyright © 2018 GetWellNetwork, Inc. All rights reserved.

Hurricane Michael Alert

GetWellNetwork Emergency Client Support Protocol  

Wednesday, October 10, 2018 at 12:00 PM ET