As the needs and demands of healthcare consumers shift, the healthcare experience must change with them. By investing in a digital-first consumer experience, Adventist Health has taken an ecosystem that is both complex and fragmented and transformed it by keeping patients within the system, serving them better, and focusing on improving population health.
Download this recorded webinar to:
- Learn how to empower healthcare consumers with personalized digital care that reshapes their experience, all while promoting individual and community well-being
- Understand the importance of a digital-first organizational approach that engages patients from the initial primary care visit through all necessary follow-up care
- Consider different technological approaches to re-engage, retain, and convert patients to recommended in-network follow-up healthcare services
- Discover the value of deploying virtual community navigators, hired from and trained to support their own communities